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Annual Report Overview and FAQ

A resource for general information and frequently asked questions revolving around Pennsylvania's Annual Report (Public Library Survey).

Section C. Public Service Hours

Report public service hours in this section only for the main/central library.

Both calendar year and fiscal year libraries should report hours for the period January 1, 2024 – December 31, 2024.

Things to remember when completing this section:

  • For a library to be "open to the public" it must allow public access to the library building. A library is considered physically closed when the public cannot access any library buildings, regardless of staff access. A library is also considered closed if a library building is not accessible by the public and the library offers virtual, Wi-Fi, or "curbside" services outside the building.

  • Weekly Hours Open include all hours open between Monday and Sunday.

  • Hours should be reported to represent the majority of the year. 
    • Scenario: A library was open 4 hours on Saturdays between January and September (9 months).  Saturday hours were increased to 7 beginning in October (3 months to end of reporting period). This library will report 4 weekend hours.   

Status

Number

Data Element

Description/Definition

C-1

Number of Weeks During the reporting year the Library was Open to the Public.

The count should be based on the number of weeks the library was open for half or more of its scheduled service hours. Extensive weeks closed to the public due to natural disasters or other events should be excluded from the count. Use whole numbers only. If the library was open half or more of its scheduled hours in a given week, count as a full week. If the library was open less than half of its scheduled hours, do not count that week as being Open to the Public. Do not report more than 52 weeks per year.

MODIFIED: Updated definition - clarification on minor variations

C-2

Total Annual Public Service Hours For the Main Library

Include the actual hours open for public service for the main library.  Minor variations in public service hours need not be included. Minor variations may include a one-day closure for weather, emergency, or in-service day, or an emergency delayed opening or early closing.  Extensive hours closed to the public due to natural disasters or other events should be excluded from the count.

MODIFIED: Updated data element

C-2a

If the entity has branches, enter the name of the library that is considered the main library

MODIFIED: Updated data element - clarification of Main Library

C-3

Public Service Weekly Hours Open for Main Library (Monday-Sunday)

Standard number of hours per week the library is open to the public Monday through Sunday, as posted for the public.  Do not include branch, bookmobile or other library outlet hours. Do not report an average of hours. Use two decimal places. Administrative units housed within a headquarter library should report the headquarter library hours.  Administrative units NOT housed within a headquarter library should report zero public service hours.

MODIFIED: Updated data element - clarification of Main Library

C-3a

Public Service Weekend Hours Open included in Weekly Hours for Main Library.  (Saturday-Sunday)

Standard number of hours the main library is open to the public on Saturday and Sunday, as posted for the public. Do not include branch, bookmobile, or other library outlet hours. Do not report an average of hours. Use two decimal places. Administrative units housed within a headquarter library should report the headquarter library hours.  Administrative units NOT housed within a headquarter library should report zero public service hours.

C-4

Does the library take advantage of the ten-week hour reduction option during periods when community -use patterns warrant?

Libraries may reduce weekend hours to 4 hours for ten weeks per year during periods when community-use patterns warrant.  A local library or member library within a library system may reduce total weekly hours by 3 hours per week during the 10-week period of reduced Saturday and Sunday hours if approved by the State Librarian. 24 PA C.S. § 9335(b)(3)(iii)

C-4a

Start date of ten-week reduced hours - use pop-up calendar or enter in mm/dd/yyyy format

List the Monday date (MM/DD/YYYY) that the reduced ten-week period started.

C-4b

End date of ten-week reduced hours - use pop-up calendar or enter in mm/dd/yyyy format

List the Monday date (MM/DD/YYYY) that the reduced ten-week period ended.

C-4c

Public Service Weekly Hours Open during reduced ten-week period. (Monday - Sunday)

List the number of hours the library was open between Monday and Sunday during the ten-week reduction period.

C-4d

Public Service Weekend Hours Open during reduced ten-week period included in Weekly Hours.  (Saturday-Sunday)

List only the number of hours the library was open between Saturday and Sunday during the ten-week reduction period.