The Office of Commonwealth Libraries subscribes to Homeless Library Academy by Ryan Dowd for all libraries in the state of Pennsylvania. This resource provides all Pennsylvania libraries with empathy focused de-escalation and conflict resolution training. The Homeless Library Academy programs can be easily accessed through your PA Library Staff Academy log-in, found in the category titled “Homeless Library Academy.”
If you have never participated in a Homeless Library Academy training before, it’s recommended that you start with the Homeless De-Escalation Core Training, which will:
In addition to the recorded content available in the PA Library Staff Academy, monthly live webinars will also be provided by Homeless Library Academy. Use this link to register to receive information about live webinars. All live webinars will be recorded and posted to PA Library Staff Academy within 5 days.
